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Remote Support for Mac and PC

March 3, 2020 Victoria

By: Victoria Bagnell

Health Manifested offers remote support services for Mac and PC customers.

Our tech support personnel must be expecting your connection before this program will work. Please do not initiate remote support sessions without contacting our office first for approval.

How to access remote Support

  • Click on the button below
Begin your support session
  • Enter the code given by the Technician in the box below and click on the arrow

join with code

For PC’s

    • In Chrome:

A program called “ConnectWiseControl.exe” will begin downloading.  Once the download is complete, run the program to start your remote support session.

ConnectWise Control Client exe

 

  • In Microsoft Edge:
    Click the Open button in the bar that appears at the bottom of the screen: Open Bar Remote Support

 

  • Next, click the Run button:

Run Button ConnectWise Control Client

 

 

 

  • All browsers:  Windows might display a “User Account Control” prompt asking if you allow the program to make changes to your computer.  Click the Yes button to begin the remote support session.

User account Control User account Control

 

 

 

 

For Mac

  • Click Open ConnectWise Control Client

Open ConnectWise Control Client

 

 

 

  • You will be prompted to allow 3rd party software to allow this program to work.  Follow the bullets below to allow access.

remote support mac

  • Click on the Apple icon in the top left hand corner of your screen
  • Go to System Preferences
  • Select Security and Privacy
  • Select the General Tab
  • Unlock the lock
  • Enter your Username and Password
  • Check the box for ConnectWise Control Client
  • Close the Lock

The technician will then be able to view your screen and work with you remotely to resolve the issue(s).

Once the remote support session has ended, the remote support program should be closed and the technician will not have any further access to your computer.

Tech Tips

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  • Home
  • Topics
    • Human Design
      • Free Human Design Chart
      • Basics
      • Gates
      • Transits
      • Software
      • Human Design Calendar
      • BEyond Human Design
      • Human Design Books
      • Human Design Readings
      • Close
    • HD Astro
      • HD Astro Chart
      • Famous People
      • Transits
      • HD Astro Services
      • How to read
      • Software
      • Close
    • Astrology
      • Basics
      • Moon Astrology
      • Astrology Books
      • Self Love for the Seasons
      • Transits
      • Astrology Reports
      • Close
    • Gene Keys
    • Intuition
      • Learn intuition
      • Close
    • Meditation
    • Yoga/Stretching
      • Yoga Poses
      • Close
    • Where Happiness Lives
      • Inspirational Books
      • Close
    • Tarot
      • Tarot Spreads
      • Tarot Cards and Books
      • Close
    • Law of Attraction
    • Symbolism
    • Spiritual Healing
    • Close
  • Free Chart
    • Free Human Design Chart
    • Free Astro Gene Keys chart
    • Close
  • Services
    • Human Design Services
    • Astrology Services
    • Team Member Services
    • Reports
      • Human Design Report
      • Relationship Astrology Report
      • Solar Return Astrology Report
      • Relationship Composite Report
      • Natal Astrology Report
      • Close
    • Email mini reading
    • HD Astro Chart
    • Journals
      • 2021 Human Design Journal
      • 2022 Human Design Journal
      • Close
    • By Team Member
      • Victoria Bagnell
        • Human Design Journal
        • Human Design Report
        • Close
      • Denise Rolland
        • Audios
          • Progressions
          • Family Member HD
          • Human Design
          • Life Cycles
          • Mental World
          • Specific Questions
          • Variables
          • Close
        • Human Design
        • Close
      • Reverend Stephen G. Adkins
        • Spiritual Healing
        • Close
      • Close
    • Close
  • Contact
  • Our Team
  • Cart